The Light at the End of the Black Hole

You know it. We know it. The system is broken.

The traditional hiring process doesn’t seem to be working for job seekers, hiring teams or the businesses that employ them both. Recruiters are frustrated with great candidates falling through the cracks, and applicants are growing tired of the dead end they face after applying for countless jobs. 85 percent of applicants don’t hear back after submitting an application. And it takes a toll - an Indeed study found that almost half of job seekers rank not hearing back from an employer as their #1 pain point in the hiring process.

The fix is simple - respond to all applicants. But is it feasible? According to SourceCon, the majority of recruiters are spending between 6-24 hours per week on just sourcing. And there are only so many hours in the day. Even the best recruiters can’t respond to every single candidate in the pipeline, but they should nurture relationships with top talent and deliver the best candidates for the role and your company culture. Something technology alone can’t do.

Screen Shot 2018 08 13 At 3 01 12 Pm

Some critics say technology got us into this mess in the first place. There has been an ongoing debate that the development of the applicant tracking system created the ATS “black hole” by eliminating the human touch and filtering out potentially high-quality candidates. Pairing a traditional ATS with an AI-powered HR tech solution can provide the optimal employee and candidate experience.

Adopting AI for recruiting provides candidates with transparency about where they are in the recruitment funnel and instant communication at any time. An AI-recruiting assistant like Mya can proactively reach out to source candidates and answer questions before, during and after the application process in real-time, 24/7, to ensure you’re not losing out on the best talent. This also frees up recruiter’s time to focus more on productivity and people, and less on paperwork and searching.

The key to dissolving the black hole is for HR leaders to move beyond curiosity about AI and step into taking action to implement these new technologies. AI has the opportunity to benefit both candidates and recruiters. With almost 40 percent of enterprises already actively using AI in some form for HR purposes, what are you waiting for?